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Common causes of escape of water claims
Insurance

Common Causes of Escape of Water Claims

Escape of water remains one of the most frequent and costly property insurance claims. Understanding the common causes — and how to scope the reinstatement correctly — is essential for efficient claim delivery.

12 April 2025 · 6 min read
Damp and mould responsibilities
Disrepair

Damp & Mould: Treating the Cause, Not the Symptoms

Surface treatments and redecoration are not enough. Effective damp and mould remediation requires proper diagnosis of the root cause — penetrating damp, rising damp or condensation — before any works begin.

28 March 2025 · 9 min read
Choosing the right contractor network
Industry

Choosing the Right Contractor Network

Not all contractor networks are equal. The difference between a structured, managed supply chain and a loose referral list becomes apparent the moment a project runs into difficulty. Here's what to look for.

10 March 2025 · 5 min read
Reducing variations on repair projects
Insurance

Reducing Variations on Repair Projects

Variation claims are one of the most common sources of dispute on building repair projects. The root cause is almost always the same: an inadequate initial scope. Here's how proper surveying eliminates the problem.

22 February 2025 · 7 min read
What managing agents need from contractors
Industry

What Managing Agents Need From Contractors

Managing agents juggle multiple properties, multiple contractors and multiple client relationships simultaneously. The contractors that work best are those who understand this — and structure their service accordingly.

14 February 2025 · 6 min read
Understanding planned maintenance programmes
Housing

Understanding Planned Maintenance Programmes

Planned maintenance programmes require scoping, programming, procurement and coordination to be managed as a single process. Here's what makes the difference between a programme that runs smoothly and one that doesn't.

3 February 2025 · 8 min read
Structured reporting in insurance repairs
Insurance

The Importance of Structured Reporting in Insurance Repairs

For insurers and loss adjusters, the quality of reporting throughout a reinstatement is as important as the quality of the works. Documentation at every stage protects all parties and speeds up claim settlement.

20 January 2025 · 6 min read
How to build a reliable building repair supply chain
Industry

How to Build a Reliable Building Repair Supply Chain

Supply chain management is one of the most underrated disciplines in building maintenance. The contractors you use, how you onboard them and how you manage them determines almost everything about your delivery performance.

8 January 2025 · 8 min read

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